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Last updated:
02.08.24

The Staffordshire Moorlands Support Services List

Here you'll find the contact information for support organisations to help you move forward with financial and other issues. They all serve Staffordshire Moorlands in some way. If you know an organisation you would like to be included please let us know.

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Services You can Call

Shelter England

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Advice on housing benefits and housing law in England

0808 800
4444

Pension Wise

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0800 138 3944

Nest

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Impartial advice on energy bills and how to make the home more energy
efficient

0808 808 2244

Keystone Foundation

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Support for families in poverty and homelessness

07838206210

Grace Money

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Money and debt advice centre run by volunteers trained by community money advice (CMA)

-01782 876507

Equality & Human Rights Commission

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0808 800 0082

Certainty

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The National Will Register - Search for the Will of someone who has died whether or not it has been registered

0330 100 3660

British Red Cross

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Financial Advice and Support

0344 871 11 11

Energy Saving Trust

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Simple Energy Advice

0800 098 7950

Gamcare

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The leading provider of support for anyone affected by problem gambling in Great Britain

0808 8020 133

Age UK

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National advice line

0800 678 1602

Step Change

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Free debt advice online and we'll support you for as long as you need us.
(Mon - Fri 8am - 8pm, Sat 8am - 4pm)

0800 138 111

DWP - Universal Credit Service Centre

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0800 328 5644

Cheadle & District Food Bank

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07902 835158

Citizens Advice Bureau

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Debt Hotline

0800 240 4420

Warm & Safe Homes

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For benefits help and to look at saving money on utilities

08003047159

Release

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Helping people in communities across North Staffordshire improve skills, jobs and health by bringing people together and providing practical help

0300 111 850

Pension Tracing Service

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0800 731 0193

NEA national energy action

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Benefits help and money saving money on utilities

0800 304 7159

Jobcentre Plus

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0800 055668

Houshold Support Fund - Staffordshire

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Food and essential supplies voucher

0300 111 8000

Employment Support Allowance

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0800 328 5644

Carers Allowance Unit

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0800 731 0317

British Gas Energy Trust

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01733 421 021

Beat the Cold

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Reducing the incidence of cold related illness and fuel poverty

01782 914915

Stop Loan Sharks

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Illegal Money Lending Team

0300 555 2222

Green Doctor

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Energy Efficiency Advisor and support with energy bills

07970 725439

Big Difference Scheme - Severn Trent

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A reduction of water bills to any Severn Trent customer with a household income below £18,278. Households with child dependents may be eligible for an additional income allowance. Any Severn Trent customer can apply whether in debt or not. An applicant remains on the scheme for 12 months and before the 12-month anniversary they will be contacted to reapply. You can get up to 90% off the average Severn Trent bill. The Big Difference Scheme will assess your household income when you apply. That assessment determines how big a reduction you're able to get.

0800 783 4444

DWP - Benefit Enquiry Line

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0800 169 0310

Citizens Advice Bureau Cheadle

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0808 278 7951

Citizens Advice Bureau

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Get help with the cost of living If you don’t have enough money to live on, you might be able to get help with essentials like bills and food. This includes the Household Support Fund and cost of living payments

0800 144 8848

RAF - The Royal Air Forces Association

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A member-led, welfare charity that providing support to Serving and Ex-Serving RAF personnel and their families

0800 018 2361

Pension Service Helpline

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0800 731 0469

Money and Pension Service

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Impartial money and pension’s guidance, backed by government and free to use.

0800 138 7777

Help to Claim

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Support claiming for universal credit

0800 023 2581

Financial Services Ombudsman

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0800 023 4567

Disabled Facilities Grant

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Funding to help disabled persons to adapt their homes to make it easier and safer to live in. For adults over 18 supported application process and means to pay tested

0300 111 8010

Careers Advice

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0800 100 900

Attendance Allowance Line

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0800 731 0122

Hope 4U

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Working to eradicate poverty, and improve financial sustainability; whilst creating opportunities for people to build a brighter future

0330 320 2140

National Debt Line

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0808 808 4000

Staffordshire Fire Service - Be Warm, Be Safe

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0300 330 1000

DWP - New claims ESA

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0800 055 6688

Money Helper

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Free and impartial money advice

0800 011 3797

Citizens Advice Bureau Leek

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01538 373068

Staffordshire Housing

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01782 744533

Personal Independent Payment - Enquiry Line

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0800 121 4433

Pensions Advisory Service

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0800 011 3797

Money Advice Service

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0800 138 1777

Grey Power

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North Staffordshire based independent champion of older people rights and campaign on issues of concern for older people
such a pensions, health and social care, transport, and panic alarms.

01782 201724

Financial Conduct Authority

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0800 111 6768

Debt Advise Foundation

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0800 043 405

Charis Grant

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Several financial grants and awards to help people with
their energy bills

01733 421 021

Help through hardship

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Freephone number to allow individuals to talk confidentially to a trained Citizens Advice adviser

0808 208 2138

CAP - Christians against poverty

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01274 761999

The Money and Pension Service

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Impartial money and pension’s guidance, backed by government and free to use

0800 138 7777

Digital Poverty Alliance

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Tech for Families

07984445476

DWP - Help to Claim Service

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0800 144 8444

Leek & District Food Bank

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Food Bank

01538 373289

Citizens Advice Bureau

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Universal Credit Help to Claim Line

0800 144 8444

Affordable Foods

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Social supermarket

07557 849573

Call Service
Online Service
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Online Services

Which Consumer Rights

Money and Pension Service

Impartial money and pension’s guidance, backed by government and free to use.

Houshold Support Fund - Staffordshire

Food and essential supplies voucher

Disabled Facilities Grant

Funding to help disabled persons to adapt their homes to make it easier and safer to live in. For adults over 18 supported application process and means to pay tested

Green Deal

Energy saving for your home

Help through hardship

Freephone number to allow individuals to talk confidentially to a trained Citizens Advice adviser

Stop Loan Sharks

Illegal Money Lending Team

Ofgem

Check your energy rights. Find advice if you need extra help, if you have difficulties with your energy supply or want to complain. Save money and get greener with your energy use with our tips on switching, government grants, benefits and energy efficiency

Money Helper

Free and impartial money advice

Citizens Advice Bureau

Get help with the cost of living If you don’t have enough money to live on, you might be able to get help with essentials like bills and food. This includes the Household Support Fund and cost of living payments

SMDC

Staffordshire Warm Homes Fund

National Energy Action

NEA national energy action or benefits help and look at saving money on utilities

Release

Helping people in communities across North Staffordshire improve skills, jobs and health by bringing people together and providing practical help

Visit

Money Advice Service

Entitled To

Online benefits calculator

Mental Health and Debt Guild- Money Saving Expert

This is a free 44-page PDF booklet supported by Mind, Rethink, CAP UK and others, for people with mental health problems and those caring for them.

It covers how to handle debts when unwell, work with banks, free debt counselling, specific tips for bipolar disorder or depression sufferers, whether to declare a condition and more.

Boiler Upgrade Scheme

Energy Saving Trust

Simple Energy Advice

National Debt Line

Money Saving Expert

What to do if you're struggling to pay your energy bills

Turn to Us

Fighting UK Poverty

Staffordshire County Council

Household Support Fund

DWP

Help for Households ToolKit

Find Bliss

Support UK adults in finding and sharing blissful moments and practical life improvement steps

RAF - The Royal Air Forces Association

A member-led, welfare charity that providing support to Serving and Ex-Serving RAF personnel and their families

Grey Power

North Staffordshire based independent champion of older people rights and campaign on issues of concern for older people
such a pensions, health and social care, transport, and panic alarms.

Eon - Homes for Living Aids

Homes for Living team have a range of mobility aids on offer to support independent living. Including bathroom aids garden rails etc. Free to those who are eligible. You do not need to be an E.ON customer to apply. Eligibility is based on household income and receipt of certain benefits by someone living in the
property. 

Cost of Living Payments

NHS inclusion gambling service

Beat the Cold

Reducing the incidence of cold related illness and fuel poverty

Staffordshire Fire Service - Be Warm, Be Safe


Step Change

Free debt advice online and we'll support you for as long as you need us.
(Mon - Fri 8am - 8pm, Sat 8am - 4pm)

Citizens Advice Bureau Cheadle

Money Saving Expert

Free food vouchers for pensioners

Staffordshire Moorlands District Council

Cost of Living Information

NEA national energy action

Benefits help and money saving money on utilities

Free Food Vouchers for Pensioners - Money Saving Expert

Disability Grants

Certainty

The National Will Register - Search for the Will of someone who has died whether or not it has been registered

Simple Energy Advice

Gamcare

The leading provider of support for anyone affected by problem gambling in Great Britain

Digital Poverty Alliance

Tech for Families

Help for Households

Get government cost of living support

Citizens Advice Bureau Leek

Staffordshire Housing

Affordable Foods

Social supermarket

Visit Service
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In Person Services

Warm Spaces - Cheadle

Warm space Cheadle Parish Church, St Giles the Abbott, (end of the High Street) Thurs 12-4pm, warm space, hot drink, biscuits and soup. Some activities

Warm Spaces - Cheadle

Cheadle Methodist Church Church Street, Cheadle. Mondays 10-12. Tea/Coffee biscuits/cake and warmth. Local PCSO in attendance should you have any policing issues you may wish to discuss

Warm Spaces - Ipstones

Ipstones café warm space 2pm-5pm every Friday at Methodist schoolroom, Brookfield road. Hot drinks and food, community larder, practical food and goods help, jigsaws, newspapers and board games

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