Technology Improves Reporting Highway Issues in Staffordshire Moorlands

The way you can report potholes and other highways issues in Staffordshire Moorlands has recently been revamped. The county council’s ReportIt system has undergone a transformation to make it easier for residents to report highways issues. The new system is designed to be more user friendly, and gives people the option of having their own account where they can track the progress of their reported issue.

In response to customer feedback, people can also now report the condition of a whole road, and the language has been made much simpler.

The system has taken a year to develop, and although it has been tested extensively, the county council is inviting people to provide feedback that will further shape the system. Reports made to the previous ReportIt system have been transferred over, so there is no need for people to make a new report.

Staffordshire County Council Cabinet Member for Strategic Highways Mark Deaville said: “This system has taken over a year to develop, and I hope it will make things easier for residents who want to report an issue on Staffordshire’s highways. This work is a really important part of our ongoing mission to fix more roads and improve customer satisfaction."

Technology Improves Reporting of Highway Issues in Staffordshire Moorlands last updated 26.01.25