From the orgniser:

We’re the NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB). We’re responsible for the health and care of the 1.1 million people who live in the area.

We have been working closely with our hospital trust providers and other partners to review our current urgent and emergency care services against the nationally mandated principles and standards for urgent treatment centres (UTCs). UTCs are designed to offer care to people with minor illnesses or injuries, whose needs are urgent (same day) but not life- or limb-threatening.

We want to make improvements so you can have a better experience when you need urgent care or go to an emergency department (also known as A&E or casualty).

We want to hear from patients and the public across Staffordshire and Stoke-on-Trent through an online survey, which asks about people’s experiences of using UEC, and we’ll be holding meetings from August through to early October.

We’d really appreciate it if you could help us by doing any of these actions:

• add the attached poster or flyer onto your noticeboard
• mention our survey and meetings in your newsletter, on your website or in other communications.

Find out more

For the online survey, and information to download, go to this ICB webpage: https://staffsstoke.icb.nhs.uk/uec-get-involved

If you have questions that are not covered here or by the online materials, please contact us by phone on 0333 150 3069 or email: csu.involvement@nhs.net

Many thanks for your support.

The Involvement Team

Midlands and Lancashire Commissioning Support Unit on behalf of Staffordshire and Stoke-on-Trent ICB